I ) Charges
Cost = labor + Parts + Parking Fees,
List of parts and their prices is published at the bottom of this page,
c) Any parts that are not included in table below will be charged at
their retail price + 20%
Please Note : I can not give quote for repair in advance but can
give maximum cost. If for some reason once I am on site repair
is going to exceed given maximum than I will give you free
estimate and in that case there will be no charge for my visit.
II) No cure, no fee
You will not be charged for my visit
if I do not know how to fix problem or repair is going to exceed maximum
quote that will
be given during booking by mail or text message. In absence of above (text or
mail) max quote published on this website will apply.
III) Maximum cost and scope of repair
a) Maximum cost is based on
information given by client and it is his/her/their
responsibility to verify it
b) Scope of repair : I will only attempt to fix those problems in those
flats that were reported to me when I issued maximum cost.
Example : If client reports "Speech
problems to Flat 3" than I'll attempt to fix speech problem in
Flat 3. In that case all other
problems in this and all other flats will be considered separate jobs and dealt
Return Visits :
If I need to
return to site ot get access to parts of property to carry on with
repair than one off fee of 55£ will apply along with any parking fees.
Late Payment Fees :
Fee of 10£ will be applicable for every week
overdue, which is 2 weeks after date of issue printed on invoice.
VI) Damage to property
a) Carpets, floors, ceilings and
paintwork :Although I always try to carry repairs in a way
to avoid any damage to walls, floors etc. but in some circumstances
floorboards may need to be lifted, walls drilled or cabling ducts,
panels, handsets open causing
damage to paintwork, plasterwork or woodwork.
I will always do my best to put everything back together but
I will not accept any liability or claim for this
kind of damage.
b) Damages to property systems or structure: I will only accept
responsibility for damages resulting from my negligence or improper use of
parts of property or it's systems (e.g. lights , power sockets, locks, doors,
windows, hatches, stairs, ladders, lifts, driveways etc.)
VII) Access to property when tenants/owners
are absent .
a) Keys : If I'm provided
with keys to property it is landlord's/agent's responsibility
to make sure that set provided is the same as one
by tenants to avoid them being
locked out of flat.
: Pets must be safely locked for all time when I am working inside property
SYSTEM IS NOT COVERED BY WARRANTY AS RESULT OF REPAIR JOB
ONLY REPLACED ELEMENTS ARE UNDER WARRANTY FOR PERIOD OF 1 YEAR
If during repair, handset in Flat no 2 was replaced, than only this handset in
this flat is covered by warranty.
IX) Booking, Payment
For legal reasons booking must be
made by email confirmed by person who later will be considered my client.
I will need full name, surname and address. If those details are not provided
I reserve the right to cancel any appointment
without notice. My only responsibilities/obligations are to this
Payment: must be made in full within 7 days
from the date of issue of invoice by cheque, cash, bank transfer or PAYPAL
paying by cheque, bank transfer or PAYPAL please
otherwise there is no way for me to tell who payment belongs
to and invoice will remain marked as unpaid.
Final Note for CORPORATIONS and/or COMPANIES
UNDER NO CIRCUMSTANCES it
will be assumed that relation between me and my client have any
employment or "de-facto employment"
Only document that I will produce
after job is complete will be invoice with following information:
My name and Trading Name / My Address and contact details / My UTR
number / Details and cost of
Parts and materials (price list for audio
Any items that are not listed here will
be charged at retail price + 20%
4 or 5 wire systems
Most of small systems (up to 10 flats) are
analogue 4 or 5 wire systems.
If all flats in building have speech problems than
it is most likely culprit.
Speech amplifier for 2 wire systems
In systems serving 10 flats or less 2 wire systems are
rarity but occasionaly I come across those even in small block of flats.
Most intercoms have speech amplifiers that are
modular and need to be replaced as whole unit but sometimes replacing
just speaker is possible.
intercom has speech module it needs to be replaced as a whole but
occasionally it is
possible to replace just microphone.
RINGER PROBLEMS (HANDSET NOT RINGING)
are using 1 button analogue handsets unless there are some special arrangements.
Like internal communication or second entrance door.
Handset (2 wire))
Those type of handsets are rarely seen in buildings with
10 flats or less.
button (on front panel)
push button on panel situated by front door. (Ringer)
Resistant push button
above but made of stainless steel or platered brass.
element inside handset that produces buzzing noise when button
downstairs is pushed.
ELECTRIC LOCK PROBLEMS
lock release (buzzer)
lock release. Called sometimes buzzer as it produces characteristic
buzzing noise when operating.
If lock buzzes but door is not opening than most
likely it needs to be replaced.
duty CISA lock
popular heavy duty lock. easily recognized by big red square push button
and "CISA" logo on front plate.
The only element that brakes down in those locks
is electric magnet inside ( aka. coil).
duty ANSI lock
similarly to standard buzzer but it is quiet
Heavy duty BANAHAM release
It is cost of electric release (not whole lock)
coil for CISA locks
locks extremely rarely require replacement more often it is electro
magnet inside it.
voltage AC Transformer
also as power supply or PSU for short.
If whole system suddenly goes down
than first point of interest is Transformer
voltage AC/DC Transformer
systems (Videx, Entryphone, BPT, LT Terraneo, Farfisa) are using this
type of transformers. AC circuit operates ringers and lock while DC
feeds speech circuit.
trunking (8 x 5)mm
trunking (8 x 16)mm
J box (single)
J. Box (double)